Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify Connect wont play on my Pioneer VSX-924.

Can't connect to my VSX-924 receiver, this work perfectly just a couple of days ago. Has there been any new updates on Spotify recently that can have caused this bug? 

Have tried everything, updating routers, Spotify, receiver.. Nothing works. I can see my receiver in Spotify, but it just wont connect to it. Every other device works great.

Hey folks!

 

Here's a list of speakers that are no longer supported by Spotify. This is the reason why it isn't working anymore.

 

If anything else comes up, don't hesitate to open a new thread.

 

Cheers.

Comments
Qctristania

No more spotify connect for me with vsx-80 elite pioneer av receiver since new update

Phantom453

I'm having the same issue.  Worked fine a few days ago (and for the last few months). Mine is a Pioneer VSX 528. I can see the Pioneer receiver in the "Devices Available" list.  I can see it from my computer (wired connection), my Samsung S3 and my wife's S5 (as usual) but it just won't connect to the Pioneer receiver when you select it. I have disconnected the receiver from the power and plugged back in again after several minutes. I'm still getting Internet radio via the Pioneer receiver and it also connects to my MAS with no issues, so the connection there is working. i have also rebooted my modem/ router several times and this doesn't work.  We have a Family Premium account.  I have noticed that when you switch the Receiver to Spotify, the green Soptify symbol appears briefly then disappears.  Please fix this or provide some guidance.  Thanks. 

Alfredo
Status changed to: Not An Issue

Hey folks!

 

Here's a list of speakers that are no longer supported by Spotify. This is the reason why it isn't working anymore.

 

If anything else comes up, don't hesitate to open a new thread.

 

Cheers.