Spotify India payment failure through UPI

[Rosh_]

Plan

Free/Premium

Country

India

My Question or Issue

 Account charged but did not get the premium service.

[Cryogenesis]

Thanks Shaurya 

[Subhransu]

Thanks

[anshuman13]

Same issue with the yearly payment.

[basilpbabu]

The same thing happened for me too, Paid via UPI for premium.

[Sumir]

I paid via Google Pay UPI. It deducted one months money from my account but the payment came failed in spotify app. I have not received a refund yet.

Plan

Premium

Country

India 

Device

Honor 9n

Operating System

Android Pie

[kalpitgupta3]

Same with 1-day and 1-week subscriptions via UPI. Amount was deducted but nothing reflected on my Spotify account & got the red message saying the payment failed.

[ChetanR]

Plan

Free/Premium

Country

 India

Device

Letv Le2

Operating System

 Android Oreo

My Question or Issue

 I paid for a week of premium but the same is not reflected in my spotify account.

[jerry-splat]

Same issue, except I paid for a year. Amount was debited, but subscription is not active.

[Abhishek5]

Same here. Tried to purchase the 3 month subscription through UPI on BHIM and it failed although the money got deducted.

[atash55]

 Facing a similar problem. Unable to sign up for the trial via Debit Card.