Announcements

Spotify India payment failure through UPI

Submitted by on ‎2019-02-27 07:02 AM
Status: Fixed

Plan

Free/Premium

Country

India

My Question or Issue

 Account charged but did not get the premium service.

Hey folks,

 

We're happy to say that this should now be fixed!

 

Let us know if you're still having any trouble with this.

Thanks!

Comments
punny_dentist
Visitor
‎2020-06-17 08:42 PM

PAID via UPI and the amount got deducted but my account is still not upgraded. there is no phone or email support wth!!!!

0 Likes
Shitiz17
Visitor
‎2020-06-26 10:39 PM

I'm facing the exact same issue. Paid 699 but didn't get any subscription nor any emails. Please help. It hasn't been fixed as you say Spotify.

0 Likes
Shitiz17
Visitor
‎2020-06-27 08:15 AM

Please help with this the issue isn't resolved as you say

0 Likes
Abinaya
Visitor
‎2020-12-01 08:04 PM

Hi, I am facing the same issue, I have paid through UPI I got success there but in Spotify I'm facing payment failure.. Can someone help here!!

0 Likes
Abinaya
Visitor
‎2020-12-01 08:06 PM

Hi I'm facing the same issue can someone help here!!

0 Likes
punny_dentist
Visitor
‎2020-12-02 02:05 AM

Those of you who are facing issues. Drop a line in their Twitter inbox. They seem to respond there quickly.

0 Likes
hgfe1von6czakd7
Newbie
‎2021-01-05 05:43 AM

I am facing the same issue 

0 Likes
Xenia
Moderator
Moderator
‎2021-01-06 09:49 AM

Hey there folks,

 

You're replying to an old ongoing issue that has been resolved a while back.

 

We've now closed this thread, but if you're still experiencing this issue, we'd recommend you look for ongoing issues that are currently under investigation or start a new topic in the relevant help board here.

 

Cheers!

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