Announcements

Spotify India payment failure through UPI

Status: Fixed

Plan

Free/Premium

Country

India

My Question or Issue

 Account charged but did not get the premium service.

Hey folks,

 

We're happy to say that this should now be fixed!

 

Let us know if you're still having any trouble with this.

Thanks!

Comments
Cryogenesis

Thanks Shaurya 

Subhransu

Thanks

anshuman13

Same issue with the yearly payment.

basilpbabu

The same thing happened for me too, Paid via UPI for premium.

Sumir

I paid via Google Pay UPI. It deducted one months money from my account but the payment came failed in spotify app. I have not received a refund yet.

Plan

Premium

Country

India 

Device

Honor 9n

Operating System

Android Pie

 

 

 

kalpitgupta3

Same with 1-day and 1-week subscriptions via UPI. Amount was deducted but nothing reflected on my Spotify account & got the red message saying the payment failed.

ChetanR

 

Plan

Free/Premium

Country

 India

Device

Letv Le2

Operating System

 Android Oreo

 

My Question or Issue

 I paid for a week of premium but the same is not reflected in my spotify account.

Screenshot_20190227-100815.png
jerry-splat

Same issue, except I paid for a year. Amount was debited, but subscription is not active.

Abhishek5

Same here. Tried to purchase the 3 month subscription through UPI on BHIM and it failed although the money got deducted.

Screenshot_2019-02-27-10-38-48-752_in.org.npci.upiapp.png
atash55

 Facing a similar problem. Unable to sign up for the trial via Debit Card.