Spotify Premium for family Issue

Status: Closed

I just switch to Spotify Premium for Family. When we are playing on one device the others get disonnected. Is this normal? 

Hey @gtm28!

 

We've gone ahead and closed this now as we haven't heard back in a while. If you still need a hand with this, just give us a shout 😉

 

Lee

Comments
Melody
Status changed to: Closed

Hi there!

 

Thanks for coming to the Spotify Community for help. Could you please fill out the full Ongoing Issue template below? This is just so that we can give the best possible advice.

 

Thread:

Description:

To reproduce:

Device:

Operating System:

Spotify App version:

Also, just to check, are you all logged into your own accounts? There's more info on this here.

 

Keep us posted

 

/M

Melody

Hey @gtm28!

 

We hope you're well.

 

Just to check, is this still happening?

If so, can you fire over the info as requested above?

 

We'd love to help so keep us posted 🙂

 

Regards,

/M

Lee
Status changed to: Closed

Hey @gtm28!

 

We've gone ahead and closed this now as we haven't heard back in a while. If you still need a hand with this, just give us a shout 😉

 

Lee