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Spotify Premium sound quality on Samsung Smart TV (tizen)

Submitted by on ‎2017-02-24 08:37 AM
Status: Case Closed

Hi, 

 

I've seen this has been asked a few years ago, but it wasn't answered. So, the main problem is that I can't find a way to change the sound quality in the Spotify app on the new Samsung Smart TV. Is there an option, or does spotify still streams low bitrate music from that app? 

Higher bitrate music is the main reason I upgraded to Premium, but if I can't make use of it, I would have to cancel the subscribtion. So if there isn't an option to change the sound quality on the app (on Samsung Smart TV), are there any plans to add this option? When could we expect it to be available?

 

Thanks.

Hey @bodylip, welcome to the Spotify Community!

 

Currently the Smart TV application streams in 160kbps. We're working on bringing high quality streaming, but we don't have any more information about it yet.

 

We'll be closing this right now, but we'll pass on your comments to the right team. Stay tuned for any updates 🙂

Comments
jjzhou
Newbie
2018-06-11 05:00 AM

Would also like to see high quality streaming on the samsung tv app, especially when logged in as a premium user. High quality stream is an advertised feature for a premium user on the Spotify : Samsung TV webpage (https://www.spotify.com/au/samsungtv/), so it should be made available.

0 Likes
wup
Newbie
2018-09-06 05:21 PM

It looks like an update was released (1.5.3)....that might have solved the issue. Can anyone confirm?

0 Likes
Runenlyd
Casual Listener
2018-09-06 05:24 PM
Hi. Tried yesterday nothing changed about the sound... still too loud and
saturated... damm it seems so overly complicated to put a volume setting in
an audio app....
0 Likes
wup
Newbie
2018-09-11 04:42 PM

Same here, no improvement in audio quality in the new version....seems like still streaming in 96 kbps instead of 320.... @MaríaCamila any updates from the spotify dev.team? This issue has been around way to long....

0 Likes
jbdutch
Newbie
2018-12-31 01:41 AM

For weeks I have used the spotify app on my Samsung smart tv to connect to the free spotify version. Recently I changed to the premium spotify version, but could not connect to spotify anymore. I went to the Samsung tv support page and learned that the Samsung smart tv only supports the free spotify version. So I wonder of the solution given in the above also applies for the premium version. On other devices like iPad, Android phone, laptop there is no connectivity problem. Is there any solution to this connectivity problem? 

0 Likes
lexx510
Newbie
2018-12-31 05:19 AM
My Samsung Smart TV supports the premium version but sound quality still
sucks.


0 Likes
wup
Newbie
2019-04-01 03:57 PM

Version 1.6.0 is released. Any idea if that fixed the audio? 

0 Likes
jbdutch
Newbie
2019-04-02 02:22 PM

Sound seems ok on my Samsung smart TV.

 

0 Likes
wup
Newbie
2019-04-02 09:23 PM

Checked it out a bit more today, but quality wise it still sounds distorted to me.... seems like they won’t fix it after all...

0 Likes
Supsups
Newbie
2019-04-16 10:27 PM

Bump. Would be nice to hear some techical facts from spotify support. 

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