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Windows 10 64 Bit
My Question or Issue
new update has arrived. but, I always get the same error. "It seems like the Spotify Updater wasn't able to start properly. Do you want to wait a bit more?"
This is now fixed. If you're still not able to install or update the app, create a new thread and we'll help you from there.
All the best! 🙂
We've seen several of you have reported that Spotify can't update properly and an error message appears. We've merged those threads and we've passed this on to our tech team so they can investigate further.
If this issue occurs for you, you can try the steps below:
You can also try the following workarounds:
We'll let you know as soon as we have any updates so we'd recommend making sure to click the +VOTE button to stay updated.
"If your Windows username contains a special character when this occurs, you can try updating your Windows username."
Sorry, but I refuse to update my name. It was given to me immediately after I was born.
Spotify should update their procedures instead!
I've written many posts (for spotify support). But this situation has not been resolved. We do these operations manually every time we update. This is a porterel. Please resolve this issue now. I'm starting to cool down from Spotify.
Exactly. You are so right.
@LTMVZ wrote:"If your Windows username contains a special character when this occurs, you can try updating your Windows username." Sorry, but I refuse to update my name. It was given to me immediately after I was born. Spotify should update their procedures instead!
Im sick of spotify... considering to cancel my account after 2 years of premium.. waste of time
I did not make a clean install. I simply took out the accent on a name so that Angélica became Angelica on the Windows users account. I then created a users folder Angelica and made a file for Spotify inside App Data, then I ran an older Spotify installer, which made a new installation. I rebooted it opened automatically without crashing. I then updated when the app suggested it.
However, I wonder why this happened as Spotify never had this problem before with diacritics.
"However, I wonder why this happened as Spotify never had this problem before with diacritics".
Yes, that's the main question!
We're still investigating the issue.
Of course we are not expecting from anyone to change their name. However removing an accent from a username can be a temporary work-around. It's easy to do and also easy to change back once we come back with a proper solution.
Thanks for your feedback and patience. We'll get back to you as soon as we have an update.
Have a nice day!