hi there! i have been using spotify recently and have encountered a lot of problems for about a week. one of them has to do with this post, where i will be listening to a song and in the middle of it, the player skips ahead to the next song. i do have gapless playback and crossfade enabled, but it shouldn't be skipping in the middle of the song. another problem I have been having is, despite having a premium account, i cannot listen to my songs offline, even though they are downloaded. everything is just grayed out. i have logged out/logged back in, force stopped the app, cleared the cache, updated the app, but nothing works. someone help!