Spotify Wrapped page does not load

I can’t seem to be able to use the Spotify wrapped feature. No matter where I log in, like I even had my cute perfect boyfriend to try it and he still not able to do it :( please please help me guys or i’ll Faint :/

6E3E02BF-F57B-4422-9FD1-C59444D811D0.png

Hey all,

 

Good news. This issue should now be fixed.

 

Please try to load the page and try it in an incognito browsing session if something is still not working.

 

Hope it does! Please let us know the following if it didn't:

 

  • On what device(s) this happens
  • OS version
  • Which browser(s) you tried

Thanks and have a nice day.

Related Issues

Comments
KMcPANSY
Newbie

Yeah I'm also in the same boat. I've been trying this for a few days now with just getting to a blank screen after logging in and seeing 1/11 at the bottom. I've also tried multiple different browsers, incognito, resetting my phone, trying on pc, etc. This is very frustrating. Especially getting on Facebook and seeing all my friends wrapped info! I want to join the fun! 

LatishaL
Newbie

I've literally tried every browser, tried on both PC and on my phone; everything is updated yet all I can view is a blank screen 

margeruu
Newbie

Won't work on:

Huawei P8: Chrome
Samsung S8: Chrome

PC Windows 10: Chrome, Firefox, Firefox incognito mode, Edge

 

On PC I get stuck on an empty purple screen, with smartphones I can click "sign in"-button on purple screen and it then gets stuck on a black screen.

 

 

SwediShadow
Newbie

 Stuck on the purple/pink screen on PC, tried 3 different browsers. 

 

On my ipad I got further and could see an animation happen on that screen, but then I got the black screen with 1/9 where it got stuck.

Hugh01
Newbie

iPhone 7

chrome and internet explorer 

lllmcn
Newbie

Both on Macbook air and on iPhone 8

Google chrome, google chrome incognito, safari, safari private

Macbook air: macOS Sierra

iPhone 8: version 11.3.1

Dyylan
Newbie

I just tried and it worked for me. Didn't need to change browser or device.

ShadowHunterLoa
Newbie

Now it works for me! Thank you Spotify for quick investigation :)

PrimeMusic
Newbie

Problem seems to be solved. 

just_kubi
Newbie

Working for me! ❤️ Thank you, Spotify Team!