Spotify and 2015 Chevy Equinox

[karahemsley]

My spotify app does not play properly on my 2015 Chevy Equnox since the most recent updates. It does not display album cover art anymore and makes my screen on my radio freeze on the song that was playing previously causing a major lag. Then when it is plugged into the USB it just displays a question mark for the album artwork unless i skip to a new song. 

[Hubo]

Hey @karahemsley! Welcome to the Spotify Community!

That's not cool! Could you try a clean reinstall of the Spotify app on your device? Let me know how you get on! 🙂

Have a great day!

[karahemsley]

Hi I've tried a clean reinstall of the app and no luck even restarted my phone before I added the app back 

[JuanSebastian]

Thanks for trying, @karahemsley.

If it's possible, can you try using a different device with your car system to see if the issue persists? Also, make sure that you have the latest firmware update on your car system.

Keep us posted. 

[Erika]

Hey!

We're closing this thread as we didn't receive an answer from you. If you're still having the same issue, just give us a shout.

All the best 🙂