Spotify app is skipping after a few seconds on Samsung TVs

[Kiril]

We've received reports that the Spotify app is skipping after a few seconds, with multiple mentions of Samsung TVs.  The reports note that tracks are playing without audio on the Samsung TV devices, and trouble-shooting has already been tried.

[Jahrodg]

Developer promise me to fix that problem in max couple weeks, he says will be actualization. After couple months there is no newest version of app. Couple months! So yesterday i left subscribe for better sound in Android Music. F..ck that sh.t

[1971105]

Plan

Free/Premium

Device

Samsung S85D (2024)

Operating System

Tizen & Windows PC web player

My Question or Issue

Sometimes there is no sound from Tizen Spotify even though playback is progressing. If the Tizen player is turned off, playback continues normally on the web player, but not vice versa. Confusing behavior.

[bepeppered]

This is an issue with the connection of Samsung TV to the WiFi.

This solution helps (until restart the TV):

Just disconnect and reconnect to WiFi with the TV

and Spotify works again.

[mariosk-CY]

I have the same problem on my Samsung Q60CA 65 TV. Spotify plays videos fine but all the songs without video it plays 10s and skips song. 

my Device information

Model name

QE65Q60CAUXXH

App version

4.GRO4.1219

i am connected to the internet via cable. 

[Luna505]

Hola, oigan yo tengo un problema, mientras escucho canciones después de un rato de la canción, o de que haya escuchado unas 2 canciones de quita, literalmente se quita y si le vuelvo a poner para que se reproduzca de nuevo se repite la canción, está raro por que siempre me pasa no importa si es con audífonos o sin audífonos.

[lizzyyyyyy]

Is there any update on this? Was hooping there'd be an update a year from now....

[gio09]

Tive esse mesmo problema e segui as instruções dadas acima, porém não funcionou.

Há mais alguma solução?

[Power12]

yo bro any fixes on this. Just bought my tv and it jumps to 27 seconds of the song even when it starts normally. This bugs the lyrics and it kinda irritates me. If there are any fixes pls update.

[RAK47]

Spotify - I suggest that you put dates on your comments so we users can know if they are current. RAK47

[MihailY]

Hey folks,

We received a confirmation that Samsung has released the new app version 2.1.61 which should fix the issue. If it persists after upgrading, let us know and we'll investigate further.

Cheers,