We're receiving reports from Android users who say that when launched, the app gets stuck on the Spotify logo, refusing to load any further. This is being investigated.
Thanks for your patience while we looked into this issue.
We’re happy to say that this should now be fixed for everyone! Just make sure your app is updated to the latest version.
If you're still having trouble, make sure to post a new thread in the relevant help board here.
Hello, today I tried reinstalling Spotify on my device although there was a problem upon opening Spotify, when I open Spotify it just gets stuck on loading. I cannot login to my account nor see any options all it has is the Spotify logo, is there any fixes to this?
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Hi @Yordan this issue began for me since yesterday (June 29th).
My specs are:
My case is the same as the others, the issue began on June 29th when I log off from my account. I tried multiple things such as reinstalling the app but always remained in the opening logo.
Device Model: Redmi Note 9S - Android 11/MIUI Global 12.5.5
Version of Spotify: 22.214.171.1243
One plus pro 8
Spotify version 126.96.36.1998
Here's what I have tried so far
Updated system software.
Enabled all permissions
Logged out of device everywhere
Attempted download of previous version and updated.
Initially, errors began when all my offline/downloaded songs were disabled/removed. Stated device limit reached. And I uninstalled the app and reinstalled. Now it is stuck on the green logo up on opening
El problema comenzó el día 29 de junio cuando intente descargar spotify mi caso fue que la apo se quedó trabada en el logotipo de spotify y no me deja ni registrarme ni iniciar cesión lo que me impide usar la app mi dispositivo móvil es un lg k 41s y la versión de spotify es 188.8.131.528
I have the same problem as above...
Samsung S21+, Android 12... Black screen when log out and tried to log in.
Same here. Problem started 30 June when I logged out of my account. Unable to log back in, screen just gets stuck on green logo.