Spotify app not loading on Android devices

[Yordan]

We're receiving reports from Android users who say that when launched, the app gets stuck on the Spotify logo, refusing to load any further. This is being investigated.

[reputation15]

Hello, it's been 5 days since is there any updates?

[Cvsmic]

My phone is a samsung note 20 and my spotify app logged me out and now it's stuck at the loading screen. I've reset my phone, installed and uninstalled the phone but it didn't do anything

[FlashAllen]

Same issues since Thursday... 

Phone. Galaxy Z Fold 2

OS. Android 12. ONE UI v4.1

Spotify Instance. v8.7.44.968

TS done so far. Cleared data, uninstalled, rebooted, reset device. Even installed older versions back to v8.7.34.1312 of Spotify and still get stuck on the logo splashscreen.

[emmetthickey88]

Same issues as above since yesterday (Saturday)

Samsung Galaxy-A51 

SM-A515F/DSN

[Jlandayan92]

Same issue here for 2 days now. 

Stuck on logo since logging out. 

Samsung Galaxy S21 Ultra 

[Vinci1]

Hello @Yordan  this issue began for me since June 29th

  My specs are:

  Your device's make, model and OS version. - Samsung Galaxy A70 running Android 11 / One UI 3.1

  The version of Spotify you're running. - v8.7.44.968

  The troubleshooting done so far. - Uninstalled, rebooted, reinstalled, cllearing the cache and data, opening from Spotify on chrome

[ScottieGrace]

@Yordan 

Again, same issue as previously posted, hoping for updates. Device is Samsung S10+, 

One UI version: 4.1

Android Version: 12

Hoping for updates soon, I don't want to cancel my premium account but I can't pay for something I can't use 

Running the most recent version of Spotify like everyone else 

[LexXyr0]

• Samsung S20+
• Version of Spotify - v8.7.44.968
• Tried uninstalling the app, clearing the cache and rebooting! 

Hope this gets fixed soon! We're paying for this service and it being down for 3 days now... not the greatest of experiences!

[netshark89]

⚠️⚠️⚠️

TO ALL WHO ARE STILL SUFFERING

I saw in another thread here, that if you have an SD card, you can Dismount it, uninstall Spotify, reinstall Spotify, and start it. It helped me, I can play music again. After it works, you Mount the SD again. It worked for me.

Don't try to transfer any downloaded playlists to the SD card, it will just break the app again.

Hope Spotify fixes this ASAP, because I love downloading playlists to save a lot of data when away from WiFi, especially on roadtrips.

[ScottieGrace]

I hope that there is a fix for people like myself who do not have SD cards. It is super unfortunate, I use Spotify constantly...