Spotify desktop stuck after blank advert

[eihpos23]

Device: 

Windows

Operating System Version:

Windows 8 

Spotify Version:

1.0.19.106

Description: 

Blank 30 second advert prevents Spotify free application from continuing to play tracks after it. Stuck on the silent advert and will only go if close and reopen app - Constant occurence. 

To reproduce:

1. Play spotify until the advert comes around 

Workaround:

N/a

Additional information:

N/A

[Oreste]

Hey eihpos23!

Thanks for bringing this out our attention.

Just to check, is this happening with a specific ad? If so, do you remember what it was for? Feel free to send us a screenshot, we'd like to take a look.

Does reinstalling the app help at all?

We'll be here round the clock, look forward to hearing back from you 🙂

[realworld666]

This is happening to me too. I dont think its a specific ad. I'm trying to listen to my discover playlist and I get an ad after the first track I play. I get an ad then I get a silent 30 second spotify ad then I cant play a new track. This is happening after every track.

If I switch to playing a new album it all works again

[bobeastwood]

And me too

[v85rawdeal]

I am having a similar issue. However, I have noticed a couple of things that may help.

1. The advert (at this time) appears to be for the Co-operative. Although previous times it may have been for different adverts.

2. If the advert plays, and then is immediately repeated, then the music will play after the second run of the advert and will work normally up until the point it gets to the next advert play. If the advert is not played twice then the music playback stops.

I hope this helps.

[ruthsev]

 I'm having this problem too, only way to continue playing music is to quit Spotify and reopen it again, but it happens every time I get an ad, very frustrating.

[eihpos23]

It doesn't even have an advertisement name, picture, title or video so i could not tell you - it happens a lot after the intel advert though i've noticed. 

The only time i've seen anything it said: 'A little message from our sponsors' 

It seems to be getting more frequent today. 

[eihpos23]

And it seems to have happened since i updated the programme 2 days ago.  

[eihpos23]

[eihpos23]

 I've uninstalled and reinstalled and now the whole programme has broken it wil not let me log in