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Spotify freezes: Have to force quit: Music still plays

My spotify will freeze about a minute into the song. Everytime, no matter the song. It will not let me click anywhere else which leads me to have to force quit on my Mac Pro. This  only began happening after the newest update. I just want to listen to my music. Please fix this and quickly. 

Hey @kbd16

 

We haven't heard from you in a while, so we've closed this now. 

 

If you need any more help, just get back in touch 😉

 

Lee

Comments
JuanSebastian
Status changed to: Closed

Hi @kbd16! Welcome to the Community.

 

We're here to help. Can you let us know which operating system and Spotify version you're currently using? 

 

We'll see what we can suggest.

kbd16

The version is 1.0.45.186.g3b5036d6 and would the operating system be my 2015 Macbook Pro's MacOS Sierra version 10.12.2. 

Mara_F

Thanks for that info @kbd16

 

Just to check - have you tried reinstalling the app? If not, just follow these steps.

 

Let us know if that helps. 

Melody

Hey there @kbd16!

 

We hope you're well.

 

We're just checking in to see how you're getting on.

Is this still happening?

 

If you need us to lend a hand, let us know.

We're here, and happy to help further 🙂

 

Thanks, and keep us posted.

 

/M

Lee
Status changed to: Closed

Hey @kbd16

 

We haven't heard from you in a while, so we've closed this now. 

 

If you need any more help, just get back in touch 😉

 

Lee

niluferzallak

Re installed spotify at least 10 times  to my macbook pro running OS X El captain 10.11.6  but still not sucseeded

regarding freezing and crushing problem. 

I can play 2 songs than spotify software freezze. Closing the application is impossible - obliged to use force quit command each time

trystandeverill

Best fix:

Open Applications folder, right click (ctrl click) on spotify icon, click on show package contents, go into Contents folder, go into MacOS folder, run the "Spotify" exec file.

That launches a new spotify, but you can't close the terminal window.