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Spotify has been paused because account is being used somewhere else

Status: Case Closed
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I have tried logging into my account and logging out of all devices and I’ve tried changing my password. I’ve never shared my account with anyone else and I only ever use Spotify from my phone. Not sure what else to do about this issue but it happens every few seconds and gets super frustrating. Thanks for your help!

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Hey @Caseyfairy.

 

We haven't heard from you in a while, so we're closing this case for now. If you're still having this issue, don't hesitate to let us know.

 

Have a great day! 

Comments
MonicaM_Bogota
Status changed to: Need more info

Hi, @Caseyfairy!

 

Welcome to the Spotify Community.

 

We understand your concern, if your account is linked to your Facebook profile, could you try to disconnect your account from your Facebook profile to see if this is still happening? Just follow the step here.

 

Let us know how it goes. 

SergioDavid
Status changed to: Case Closed

Hey @Caseyfairy.

 

We haven't heard from you in a while, so we're closing this case for now. If you're still having this issue, don't hesitate to let us know.

 

Have a great day!