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Spotify isn't letting me add photos to my own playlists.... why??

Status: Closed
0 Likes

It's saying that the photos need to be larger than 300 x 300, but it doesn't matter what size it is because it always tells me that the picture is too small even when it isn't.

Hey there.

 

We haven't heard from you in a while, so we'll be closing this thread for now.

 

If you're still having trouble with this, don't hesitate to let us know.

Comments
Jessmestery

Your Picture must be 300 x 300, not any smaller or not any bigger but that size to be exact. If it's any bigger than 300 x 300 or smaller it will not fit and therefor won't upload as a picture for your playlist or album.

 

I'd suggest using a Photo/Picture editing software like Paint.net or Regular Paint. Go to where you'd change the size and make it as to what spotify or any other Site/Application tells you it needs to be, for example if a site/app says it needs to be 400 x 400 make sure it IS 400 x 400.

Hubo
Status changed to: Need more info

Hey @asdfghjkl4411, thanks for your report!

That's not cool! Do you mind sending over the image you're trying to set as playlist cover? Also, could you try to log out and log back into the app? Let me know how you get on! 🙂

 

Have an awesome day!

SergioDavid
Status changed to: Closed

Hey there.

 

We haven't heard from you in a while, so we'll be closing this thread for now.

 

If you're still having trouble with this, don't hesitate to let us know.