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Spotify keeps logging out on Samsung smart TV

Status: Closed
I have to log back on everytime I turn the tv on, which is inconvenient. I would appreciate the help here.

Hey @ilivetolovelife!

 

We're closing this thread as we didn't receive an answer from you. If you're still having the same issue, just give us a shout.

 

All the best 🙂

Comments
Hubo
Status changed to: Need more info

Hey @ilivetolovelife! Welcome to the Spotify Community!

 

That's odd. Could you try to reinstall the app on your TV? Here are some steps that could be helpful:

  • Navigate to the Apps panel and locate Spotify under My Apps.
  • Select Uninstall.
  • Go to Samsung Apps and search for “Spotify”. You’ll also find it under search-friendly categories, such as Lifestyle or Music.
  • Select Download.

Let me know how you get on! 🙂

 

Have a great day!

ilivetolovelife

Thank you for your response.

 

Unfortunately I cannot uninstall spotify, it is a mandatory/base application that cannot be uninstalled. 

 

I would appreciate it if you can provide an alternative solution.

 

Thank you.

Hubo

Hey @ilivetolovelife!

Alright, no worries! Could you try to login with a different account (e.g. from a friend)? Will the app log you out after closing with that different account? Let me know how you get on! 🙂

 

Have a great day!

ZullyB
Status changed to: Closed

Hey @ilivetolovelife!

 

We're closing this thread as we didn't receive an answer from you. If you're still having the same issue, just give us a shout.

 

All the best 🙂