Announcements

Having trouble seeing your Wrapped stories? To fix this, update the Spotify app to the latest version.

Find more info on our community FAQ.

Spotify keeps pausing when I get a Snapchat! Please help!

Status: Closed

For the two weeks my Spotify will stop playing whenever I get a Snapchat notification please help as this is very annoying because I snapchat quite a few people! Thanks!

Hey folks!

 

Since we haven't had any updates on this issue for a while, we'll be closing the thread.

 

Don't hesitate to open a new one if you still need our help.

 

Cheers.

Comments
spicerelliot

When I am listening to Spotify on my iPhone 7 the music will pause or act up when I get a Snapchat notification or get on the app

Alfredo
Status changed to: Need more info

Hey @Austinminner, welcome to the community!

 

Could you send us your device's make and model, OS, and Spotify version? Also, does logging out and back into your Spotify account help at all?

 

Keep us posted.

Austinminner
I have an Iphone X with the most recent update and my Spotify is up to
date as well. Logging out then logging back in only works for a couple of
minutes and then it stops.
Alfredo

Alright!

 

Just to confirm, are you running the latest iOS version? If not, we suggest updating your device.

 

In the meantime, try reinstalling both Spotify and Snapchat as part of the troubleshooting.

 

Let us know how it goes.

Alfredo
Status changed to: Closed

Hey folks!

 

Since we haven't had any updates on this issue for a while, we'll be closing the thread.

 

Don't hesitate to open a new one if you still need our help.

 

Cheers.