Spotify (only the desktop app, web app works fine) keeps muting everything that makes sound after I pause my music. Background sound plays fine when I play music over it, but when I pause Spotify the background sound completely stops. Doesn't matter if it's a Youtube video, a game, or whatever, it just stops everything and everything is muted until I close down Spotify. This is most likely an issue with Bluetooth, as I use Bluetooth headphones and when I plug my headphones in with an aux cord the issue goes away.
I've tried re-installing the desktop app and restarting my computer, as well as updating the drivers for my laptop's Bluetooth card, but none of these seemed to do anything.
This is really getting on my nerves.
Thanks for reporting this to us.
Several of you have said that this is happening to you when using Bluetooth via the desktop app for Mac.
If this is the case, could you click +VOTE to let us know you are experiencing this issue?
Also, if you haven't done so already, could you leave the following info as a comment in the thread:
- Device and OS version
- Spotify version
- Bluetooth device?
We will pass this onto our tech team, who will be looking into this.
Thanks! We'll let you know as soon as we have any updates.