Plan
Free
Country
Canada
Device
MSI GP72
Operating System
Windows 10
My Question or Issue
Spotify (only the desktop app, web app works fine) keeps muting everything that makes sound after I pause my music. Background sound plays fine when I play music over it, but when I pause Spotify the background sound completely stops. Doesn't matter if it's a Youtube video, a game, or whatever, it just stops everything and everything is muted until I close down Spotify. This is most likely an issue with Bluetooth, as I use Bluetooth headphones and when I plug my headphones in with an aux cord the issue goes away.
I've tried re-installing the desktop app and restarting my computer, as well as updating the drivers for my laptop's Bluetooth card, but none of these seemed to do anything.
This is really getting on my nerves.
Hey there folks,
We really appreciate all your reports so far!
We've passed them on to our tech team, and they're investigating this.
We don't have an exact timeline for a fix, however we'd recommend making sure that the app is always updated on your device. You can follow the steps provided here.
Thanks!