My Question or Issue
At random times, my desktop Spotify client mutes itself. This is not a machine problem, the volume slider on Spotify literally slides itself down to mute at random times. Anyone know what causes this?
Thanks for reporting this issue to us.
First, could you confirm that you're also experiencing a similar issue whereby the Spotify app volume suddenly spikes to close to max volume?
If so, let us know by replying in the comments below.
If. however, you're only experiencing the issue as described in the title, then could you provide us with the following info:
Once we have that, we will pass it on to the relevant team, who will look further into it.
Thanks! Keep us posted
My problem is still there. Checked my mobile when it happened, and it showed the spotify interface playing a song on the PC. It started on it's own, because I had closed all running programs. I guess I have to uninstall spotify from my phone, but that is not why I have premium subscription
Computers: macOS High Sierra (v10.13.6) also on Windows10 (This is what I'll be actually listening to Spotify on.)
Device: Pixel 3 (Spotify will be on randomly. I can see it on my lock screen but I don't open it.) Spotify App: Version 22.214.171.1246The volume on my computer will randomly adjust to whatever my media volume is set at on my phone. But to echo others, I usually have my volume on my computer(s) at Max on Spotify and adjust using the volume of my system.
Not sure about this, as I generally keep Spotify on max volume anyways.
Random muting started happening a couple of days ago
Volume never spiked up, always mute or lower the volume.
i just started spotify on my pc, listening to some audiobook. spotify on my mobile activated on its own after couple of minutes, muted the volume. when i turned the volume up on the phone again it lasted for a couple of minutes and it went mute again.
device + OS version
desktop PC, Win 10 Home Version 1903 build 18362.418
exact Spotify version
Does this happen when using Connect with an external device?
like i said, only happens when iam using spotify on my PC and spotify on my mobile starts and adjusts the volume itself.
phone: moto g, Android 5.1 - spotify app version: 126.96.36.1999
This is also happening for me.
Spotify desktop is randomly muting (because my phone volume is on mute). As soon as I turn my phone off this stops happening.
This all started around Monday.
I too am having this issue, but only on Windows 10.
Version 1903 (OS Build 18362.418)
No issues on my mobile (Samsung Galaxy S10 running Android Pie)
I have the same problem, tried with 2 different pc's!
Windows 10 Version 1903 (OS Build 18362)
No issues on my mobile
Is there actually anyone at Spotify trying to fix this? I've been using Spotify at work in the hospital (12 hr shift) and am quite annoyed that this has been happening to me for the last few weeks ever since the latest update. The bug keeps on muting my volume over 50 times throughout the night. It's just unacceptable. It's the latest update that created this problem as I have never encountered this before this **bleep** update. I even thought someone at work was trying to mess up / remotely controlling my Spotify and muting it. Nope. Even tried to see if there's anything my new phone is causing (Note 10+). Nope. I have Alexa-controlled devices at home and am using Spotify connect at home but don't listen as long as I do at work so I don't necessarily notice it that much if the bug affects my home devices. PLEASE FIX THIS.
Spotify version 188.8.131.521.g9cc9bdc9
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.