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Spotify not in Samsung smart tv App Store

Status: Case Closed
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hello

 

I just joined spotify and I liked that it can be downloaded on every platform there is (phones, tablets, gaming counsels etc).

 

But today I tried to download spotify on my samsung TV (Samsung 7 Series 50), I bought it about 4 months ago, it runs on Tizen OS.

 

I looked thru the app store of the TV but I could not find Spotify!

 

Am I the only one facing this problem? I looked in spotify's website and it still says that the app can be found in the app store.

 

Thank you and sincere regards.

Hey @Hellodarkness90 and @stratosnn!

 

We're closing this thread as we didn't receive an answer from you. If you're still having the same issue, just give us a shout.

 

All the best 🙂

Comments
stratosnn

Hey @Hellodarkness90

 

I can certainly see the app on the Samsung TV I have (same generation). What country are you in? What did you set as a country of residence when you configured your TV first time?

 

//S

JuanSebastian
Status changed to: Need more info

Hi @Hellodarkness90! Welcome to the Community.

 

Can you make sure that you have the latest firmware version installed on your TV? Also, let us know the make and model of your TV.

 

Looking forward to hearing from you. 

ZullyB
Status changed to: Case Closed

Hey @Hellodarkness90 and @stratosnn!

 

We're closing this thread as we didn't receive an answer from you. If you're still having the same issue, just give us a shout.

 

All the best 🙂