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Spotify on Android TV lags to death after a while

Submitted by on ‎2019-07-18 05:52 PM
Status: Not Right Now

Plan

Premium

Country

Sweden

Device

Sony Bravia XF9005 55"

Operating System

Android TV

 

My Question or Issue

After playing a couple of songs Spotify starts lagging, the songs cut in and out and the TV starts getting slower too. Can't turn the TV off, can't go left or right in the Spotify app without a 30 second delay until something happens. This wasn't always the case, it has worked flawlessly before. Guessing some update ruined it. I can chromecast it to the TV just fine, but the app breaks itself and the TV.

Hey folks,

 

Thank you for reporting this issue to us.

 

We just wanted to let you know that the right folks are looking into this.

 

We're not able to provide an exact timeline for a fix, but we'd recommend always keeping your Spotify app up to date to ensure you're on the latest version. In the meantime, you can also use Connect as a workaround.

 

Thanks again!

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Comments
tj112
Casual Listener
2020-04-22 09:15 AM

New version:  2.50.2 - a95e30b

0 Likes
Paulipro
Newbie
2020-04-22 10:53 PM

Thank you, very much, tj112 😉

0 Likes
onearmfrog
Newbie
2020-05-15 08:25 AM

Problem still reporoduces on my device.

Xiaomi mi box 3, running the latest version of spotify.

 

This problem poped up on the first time I received the update with the new UI.

 

Not happy.

0 Likes
petrusma_s
Visitor
2020-05-17 03:13 AM

Hi Spotify team,

I'm having the same issue on my brand new Sony x8500g, which is Android TV. It's extremely frustrating to listen to. Works fine on every other device on the network. Pausing/studdering. It might play 1 or 2 songs without issue and then get really bad. It's super inconsistent.

Any assistance would be greatly appreciated.

Thanks.

0 Likes
ThomasK13
Casual Listener
2021-01-03 12:38 PM

Not exactly the same problem, but on my recently purchased Sony TV (KD-49XH8096), the Spotify app pauses EVERY song for 20 sec, just before the end of the song. This happens both in free and premium versions. In addition, when changing song the pause will occur in the first 20 secs, progress bar running but not playing. Tried uninstalling, disconnecting, etc. but nothing fixed...

0 Likes
Norm2016
Newbie
2021-03-11 04:47 PM

Hi,

I've noticed an issue recently when playing a song on my Sony Bravia smart tv. Every time I play a song it starts after 10 secs delay. Never had this issue before.  

 

 

 

0 Likes
Zero8
Newbie
2021-12-27 08:23 AM

its almost 2022  and this is still a issue, please fix this

 

0 Likes
ThomasK13
Casual Listener
2021-12-27 06:14 PM

For those that experience systematic delays and pauses between songs or when you try to change song try this: 

  • first change your internet connection from your standard wifi to mobile, try your phone hotspot for example.
  • when in the mobile network, if there is no stutter/delays when you use spotify, then the problem comes from your router settings.
  • in this case you have to find the source of the problem. I had the same problem and gave up eventually...
  • However, after i changed the primary and secondary dns settings in my router, the delay problems disappeared! i do not know why but you can give it a try.
0 Likes
khalit15
Newbie
2022-10-01 12:38 PM

Spotify on tv so broke, playing some any kind or music is ver legging, and for video podcast is worst, who made this app? Better in Chromecass

0 Likes
stevedemir
Newbie
2023-10-31 01:05 PM

It's been 4 years and I still have this issue on my new TCL TV. Every other app works perfectly but Spotify keeps lagging. The issues are especially noticeable when the app shows "Up next" in the upper right corner. This causes lagging in every song.

 

Please add the ability to download playlists to the Google TV app if you can't fix this lagging issue. 

0 Likes

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