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Spotify periodically spikes in CPU & RAM usage

Status: Closed

Hello,

I've been noticing some issues with Spotify spiking in CPU/RAM usage for some time now, just been too lazy to report it until now.

 

The less common issue is the high CPU usage. I notice this when my CPU cooler starts getting louder. Upon checking Windows Resource Monitor, CPU usage of running processes shows Spotify using 12.00+ Average CPU.

 

The more common issue would be the spike in memory usage. This has a much more adverse effect, as the Spotify client becomes extremely sluggish. Where normal Spotify RAM usage is ~140000 KB, during the spike it reaches around ~730000 KB.

 

Remedying either issue is relatively simple, there appears to be 3 separate processes that belong to the Spotify application. Ending the process with the highest CPU/RAM usage seems to reset the internal web browser, restoring resource usage to normal.

 

These issues tend to happen after having Spotify running for extended periods of time. They also seem to occur while the application is loading new banner ads.

 

Some of my info that may or may not be useful:

CPU - i7-3970X (hex-core) @ 4.7 GHz

16 GB RAM

Windows 7

Spotify version 1.0.14.124.g4dfabc51

Hello,

 

I am closing this issue due to inactivity.

If the problem persists or you need more help, feel free to submit a new issue.

Comments
Pricilla

Hey @G-,

 

Welcome to the Spotify Community. 

 

Are you still experiencing this issue?

 

Can you update Spotify to the lastet 1.0.16 version and let us know if the same happens?

 

You mentioned that it happens after having Spotify running for extended periods of time. How long do you have it running for, just so we can have an idea?

 

We'll investigate further!

Pricilla
Status changed to: Closed
 
G-

Yes the issue is still present.

I've narrowed it down to just when the banner ads are loading. Before and after a new banner ad loads, performance is perfectly fine.

I'm guessing about after an hour of use is when things start to get sluggish. 

Dreadlord
Status changed to: Closed

Hello,

 

I am closing this issue due to inactivity.

If the problem persists or you need more help, feel free to submit a new issue.