Spotify says songs are unavailable. They are not.

Status: Closed

When I try to play songs from some imported playlists. Most of the songs are greyed out and listed as unavailable. I get that spofity can't find the local files, but songs with the same name, same artist, same album are available as streaming. Spotify should be smart enough to figure that out and in the past it has been for the most part.

 

To reiterate, I can find songs with the title, artist, and album streaming but Spotify says it is unavailable while in the past it had no trouble.

 

 

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Hey guys.
 
We're closing this thread as we didn't receive an answer from you. If you're still having the same issue, just give us a shout.
 
All the best 😃 
 
Comments
lindenlz

If I search the songs I can play them. If I make a playlist with the songs found on streaming I can play them. It would take hours to recreate all the playlists by each song online, though.

William_13

Hey @lindenlz, thanks for the info!

 

Could you let us know what OS version and exact Spotify version you currently have? Also, if you have any firewall or antivirus, try disabling it and let us know if you're able to play the music files correctly.

 

Keep us posted 🙂

JuanSebastian
Status changed to: Closed
Hey guys.
 
We're closing this thread as we didn't receive an answer from you. If you're still having the same issue, just give us a shout.
 
All the best 😃