When I tell Alexa "Play X", it often responds with "Playing X from Spotify", but then nothing happens. This started happening last week after I bought two new Echo Dots. I previously had 3 Echo Dots and 2 Echo Show 5s and have been using Spotify with them for years with no real issues. I've tried re-enabling the Spotify skill and resetting the Echos, both of which seem to fix the issue for a short period of time, but then it starts happening again. I'm wondering if the Spotify skill has a programmed limit of 5 devices maximum connected to a single Spotify account, and when it detects more than that, playing will only work on 5 random devices and not on additional devices.
Do Spotify employees read these posts? If I can't get this resolved soon I'm going to have to switch to Apple Music or Amazon Music.
Thanks for your patience while we looked into this issue.
We’re happy to say that this should now be fixed for everyone! Always great to double-check you're on the latest version of the app.
If you're still having trouble, make sure to post a new thread in the relevant place here.