Announcements

Spotify stops playing via AirPlay

Status: Fixed

Spotify keeps stopping the Playback via AirPlay´2 on Apple TV 4K. Every now an then the Music stops (every 2 - 15 min, even happens on Bluetooth-Headphones). You then have to disconnect "remote Streaming" and reconnect. Then Spotify keeps working normal for about 15 min until it disconnects again. 

 

Plan

Premium

Country

Germany

Device

iPhone XS, Apple TV 4K

Operating System

iOS 13.1,  latest@AppleTV

 

My Question or Issue

Could you please fix 🙂

Hey folks,

 

Thanks for your patience while we looked into this issue.

 

We’re happy to say that this should now be fixed for everyone!

 

If you’re still experiencing this issue, can you make a new thread in the relevant board? We'll get back to you there.

 

Thanks!

Comments
Ploki
8.5.41.669
faithless1108
Hey There,

 
issue sill exists on my iPhone XS @ iOS 13.3, AppleTV lates stable Update, and Spotify 8.5.40.252

 
 
NikoPikoNiko

Same. I’m on AppleTV HD, iPhone 10. All iOS and apps up to date. Anywhere between 2-15min sounds about accurate, then connection with AppleTV is suddenly lost and music playback is stopped. 

Ploki
Great it seems now it is working perfectly with the new ios versions!
Nickarnott87

Same issue XS. **bleep**!

Ploki
update your iphone and your apple tv with the last ios and tv os version
and it should work
max123451

I am having the same issue 

Katerina

Hey there folks,

 

@Ploki - thanks for sharing this and glad to hear that updating your devices' OS version did the trick!

 

@max123451@Nickarnott87@NikoPikoNiko and @faithless1108 based on that, could also give it another try after updating the OS version of your devices to the latest available version and let us know how it works? If it persists, it'd be really helpful to add the details asked in the status update so we can pass this on to the team looking into this.

 

We'll be keeping an eye out for your replies, thanks!

NikoPikoNiko

Looks like the latest updates have worked. Haven't noticed this issue anymore. Cheers! 

 

Lbaker87

Spotify stops playing the music after 1-2 minutes on all devices over Bluetooth or airplay.   
I have to keep hitting play again.  

Frustrated as I can’t speak to someone and can’t even use this service and still paying my monthly bill.