Help Wizard

Step 1


Spotify stuck on logo screen on iOS

We've received reports from iPhone users running iOS 16.3 and 16.3.1 that the Spotify app won't load past the logo screen. This is being investigated.

Hey folks,


We really appreciate your understanding and cooperation while our teams were working on a fix! 


We’re happy to say that this should now be fixed for everyone! Just make sure your app is updated to the latest version.


If you're still having trouble, make sure to post a new thread in the relevant help board here.




Same issue with not being able to open Spotify on iOS 16.3 for Spotify v 8.8.2


Hey, i recently update my IPhone 14 to the new ISO 16.3 and since it, can’t Launch Spotify anymore, any solutions ?


I updated iOS today to 16.3 and my Spotify doesn’t start. @Spotify can u fix this asap?


Same for me installed 16.3 yesterday and i have the latest version of spotify , the app wont start


Same thing happened to me! Update to newest OS and now Spotify won’t open


Same here for me. After installed 16.3 yesterday and I have the latest version of spotify , the app wont start. Stop at logo forever. Please fix!


Spotify 8.8.4 doesnt start after iOS 16.3 update, just shows the logo on startup. Iphone 14 Pro Max // Europe



Same problem here. After updating to iOS 16.3 on my iphone 14 pro, Spotify doesn't start. It is stuck on the launch screen. Uninstalling and reinstalling the app doesn't fix it.

My app is stuck on the loading Spotify logo screen and won’t log in. I’ve forced signed out of my account from web, deleted my app, reinstalled, and after trying to log back in again it is back in the same state.

 See attached image.