Spotify using data despite playlist being downloaded

Status: Closed

Seems spotify is using mobile data despite playing a playlist which has previously been downloaded to the device, this should not happen. The expectation is that the songs on the device would be played in order to prevent unneccesary streaming which drains the users mobile data. 

 

Bit annoying if the only solution is to restrict all mobile data access to the spotify app, when a simple code condition should surfice :  if song on device then play music on device else stream music from server ?

 

ios 11.2, using app, premium

 

Hey there.

 

We haven't heard from you in a while, so we'll be closing this thread for now.

 

If you're still having trouble with this, don't hesitate to let us know.

Comments
Hubo
Status changed to: Need more info

Hey @Brooksie155! Thanks for your report!

Hmm, that's odd. Does the Spotify app also use data when you've turned on Offline Mode? Also, does this happen after you reinstall the app and redownload your playlists? Let me know how you get on! 🙂

Have an awesome day!

SergioDavid
Status changed to: Closed

Hey there.

 

We haven't heard from you in a while, so we'll be closing this thread for now.

 

If you're still having trouble with this, don't hesitate to let us know.