Description: When listening to Spotify when running, the music stops and then doesn't resume. Usually, but not always, this happens when I am running through a dead spot, which is inevitable, but it never automatically resumes when emerging back into an area with coverage. Often the music stops at the end of a song, but, regardless, the music won't resume. This happens on multiple occasions on long runs.
I am a premium subscriber so ads are not the problem although it happened also before I was a premium subscriber.
Run through a spot with no cell signal
Wait in vain for music to resume
The only way to restart the music is (1) by fast forwarding, not one, but two songs (2) and/or by increasing the running tempo from, say, 155 to 160 steps/min and then reducing it back as the lady starts announcing the new tempo. Usually, it starts up immediately with either of those solutions. If I am still in the dead area when I apply the solution, Spotify will start up when I return to a covered area. (But, to repeat, not if I don't apply one of those solutions.) It'll also restart autonomously within a second after stopping, but never after a longer delay.
I am routinely using the latest beta in the hope you will resolve the problem. No luck so far.
Rather rarely, the two workarounds mentioned fail and I have to go to the radical step of changing the playlist. Even less often, it'll say it's not connected to the internet. Then I have to switch from "Running" to something else, at which point it starts up immediately, thereby demonstrating the message was wrong as it was connected.
Clearly, since you now specifically offer your product to runners and since runners will inevitably occasionally run through dead zones, you need to fortify Spotify so that it'll recover automatically when the user emerges from the dead zone.