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Streams not counting

Status: Closed

Hello,

 

I checked my 'Audience' on Spotify for Artists page and I noticed the play count is not accurate. Some people told me they played the song and even I did, so I know for a fact there should be some streams counting there, however, it is showing 0 streams/listeners for yesterday and 1 for the past 2 days when I know there has been more. Any thoughts on what the issue might be?

Hey @HeyRafael, welcome to the community!

 

Thanks for getting in touch with us.

 

We suggest getting in touch with our Artist services team for all information about this. They'll get back to you as soon as possible.

 

Cheers.

Comments
HeyRafael

No one?

Alfredo
Status changed to: Closed

Hey @HeyRafael, welcome to the community!

 

Thanks for getting in touch with us.

 

We suggest getting in touch with our Artist services team for all information about this. They'll get back to you as soon as possible.

 

Cheers.