Announcements

Stuck downloading 0 out of 5 songs

Status: Closed

As of today spotify has been telling me that it's downloading songs, the problem is that I didn't have any songs to download. This progress stays at 0% all day long. If I add songs to be downloaded they get pushed to the back of the download queue but since the first 5 slots are filled with nothing that will never download I can't save anything to be played offline.

 

Using version 8.4.26.770 armV7

This is on Android as well latest update.

Screenshot_20171110-000514.png

Hey @TomboBreaker!

 

We'll be closing this thread since we haven't had any updates in a while.

 

Give us a shout if you need us again.

 

All the best.

Comments
Aichel
Status changed to: Need more info

Hey @TomboBreaker, thanks for writing!

 

In this case, could you try these steps to reinstall the app? Once it's done, we suggest you download your songs again and check if the same happens. Try to do this while under a strong and stable internet connection to avoid any hiccups. Let us know if the app behaves any differently after this.

 

Keep us posted 🙂

Alfredo
Status changed to: Closed

Hey @TomboBreaker!

 

We'll be closing this thread since we haven't had any updates in a while.

 

Give us a shout if you need us again.

 

All the best.

Env: prod