Was listening to Spotify, then suddenly it stopped. I have done a master reset on my vehicle and also a full reboot, removed bluetooth device, re add blue tooth device. Ford Sync is not able to see Sportify. My firmware on my car is up to date, has to be something with the lastest update from Spotify. Please investigate and resolve the issue.
We're afraid this partnership has now ended and we no longer support the inbuilt integration of Spotify in Ford cars. No worries though. You can still use Spotify with Bluetooth or with an aux cable.