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Tearing my hair out, spotify keeps freezing and skipping

Status: Closed

just updated my imac to Capitan, updated the sonos software and spotify is ip to date.

Flipping thing keeps skipping and freezing, thought it was just that particular playlist so tried a few and problem still there Grrrrrrr, Ive a day off too and doing housework..... need the music I'm paying for to work !  get it fixed Spotify!!

Comments
Melody
Status changed to: Closed
 
Melody

Hi @ubergirl64!

 

Thanks for coming to the Spotify Community for help. Could you please fill out the full Ongoing Issue template below? This is just so that we can give the best suggestions possible 🙂

 

Thread:

Description:

To reproduce:

Operating System (version of OS X):

Spotify App version:

 

Thanks!

Alejandar

Hi again @ubergirl64!

 

We haven't heard from you in a while. Are you still having issues with the app?

 

We'd love to help out 🙂

Alejandar

Hey @ubergirl64!

 

Is everything working properly with your Sonos and Spotify account? If not, let us know and we'll find a way to help you.

 

Keep us posted.

EstefanyA_Bog

Hey @ubergirl64,

 

We're closing this thread as we never received an answer from you. If you're still having the same issue, just give us a shout.

 

All the best 🙂

 

EstefanyA_Bog
Status changed to: Closed