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Status: Closed
 
Przechwytywanie.PNG
Hey guys!
 
We're changing the status to this post as Closed since we haven't heard from you in a while. No worries though, you can get back in touch with us if you still need help. 

 

Hope you have a great day 🙂 
Comments
Alejandro_C
Status changed to: Closed

Hey @rojek!


Can you let us know what device/operating system and Spotify version you're currently using?

 

We'll see what we can suggest. 

toineenzo

@Alejandro_C

 

I also have the issue.

Windows 10 home.

CPU/Processor: Intel i5 4690k (Boxed Edition, 1150 socket @ 3.5GHz)
CPU Watercooler: Corsair Hydro H80i
RAM: Kingston HyperX DDR3, 16GB 2133-11 XMP-Beast
GPU/Videocard: MSI GTX970 (NVIDIA GeForce, 3,5+0,5GB)
Motherboard: GIGABYTE Z97x-GAMING3 (G1 Series)
SSD: Samsung 840 EVOBasic (250GB, OS and Frequent used programs)
HDD: Seagate Barracuda Desktop HDD ST2000DM001 (2TB, for gams xdd)
PSU/Power Supply: Corsair CX550M

 

 

See the following video that I recorded that reproduces the issue: https://youtu.be/PLwjMawQiks 

 

 

 

 

 

 

 

 

 

 

 

 

ps I also show an issue with the "Connect to a device" blue bar that keeps showing up. I will make a new a new bug report for it now

 

 

FabianS_Bogota

Thanks for the extra info and the video @toineenzo!

 

It's odd that this happens. We've failed to reproduce the error from our end. However, you could try a clean reinstall to see if it makes any difference.

 

Keep us posted.

Mara_F
Status changed to: Closed
Hey guys!
 
We're changing the status to this post as Closed since we haven't heard from you in a while. No worries though, you can get back in touch with us if you still need help. 

 

Hope you have a great day 🙂