Unable to change country settings as a free user

[meahtenoha]

Some users are reporting having trouble changing their country settings on their Profile page as a free user. 

The dropdown box is grayed out for them:

We will keep you updated with this right here. Please post below if you're also having trouble, thanks!

[Savio2015]

 I have the same proble,... how can i solve it?

[meahtenoha]

If you're experiencing this problem please write to us using the contact form and include these details:

1. Your previous country of residence

2. Your previous zip code/ postal code

3. Your new country and postal code

Thanks!

[okcharlotte]

I have the same problem.

[MattSuda]

@okcharlotte 

Hello,

Read the directions on the post on how to contact support. 

[Torevi]

I have the same problem! I used the contact form and filled everything in what you wrote in your post. 

What's next?

[Kariddi]

Hello, I wrote using the contact form to the spotify support following the advices in the first post including the information specified (country of residence, previous country etc), but after a week still no answer from the spotify support.

has been three weeks now that I can't use spotify and I'm seriously thinking of getting rid of it once and for all. I've been a paying user since 2012 and I'm very disappointed with this situation.

Cheers,

Marcello

[Kariddi]

This is my case number:

Spotify Support Case # 02679836

[Larss]

I'm having the same problem - But I want to start paying for Spotify, but want to be sure it works when I start to do so...

Any solution till now?