Since yesterday morning, I'm unable to play any track on my Windows 10 laptop. The Android and Webplayer clients both work perfectly fine.
Here's the issue.
When clicking a playlist, the player goes through all tracks (half a second per track) without playing it, going directly to the next, and the next, etc. This behavior happens for every playlist, stored locally or not, any radio, just about everything.
If I click on a specific track instead of a playlist, the track doesn't play, and the message ""This song is not available. If you have the file on your computer you can import it" displays.
Being an old IT pro, I honestly think I probably tried everything that could come to mind to try to solve this, soft rebooting, uninstalling and cleaning the registry and local files, removing offline laptops from my account, disabling the firewall, trying different networks (Ethernet/Wifi from the office but also Wifi over my 4G)...
The issue seems to have already arisen in the past for others, but without any real solution. Some user said "it worked again after x time" but yeah, that's not a solution.
So, first of all, is the issue occurring now to anyone else? From my POV it's an API problem, as there really seems to be nothing more I could do, locally. Or an account problem, but then what?
Great to hear things are working again! Let me know if there's anything else. I'll mark this issue as Closed for now. If you're still having issues with this, @HoosierDeb, don't hesitate to create a new issue report (feel free to link to this one as reference)! :)