Unable to start Radio at all

[tris10rouse]

Plan

Premium

Country

USA

Device

(All Systems)

Operating System

(All Systems)

My Question or Issue

Hi,

My radio stations will not start on my account and I don't know what to do. Here's the list of troubleshooting tips I've followed from similar posts and none of them have worked. This applies to right clicking and trying to start a radio that way and also the curated radio stations on the radio

• Tried starting on a different device
• Tried the web player
• Tried on a different device on mobile data
• Tried doing a clean install of Spotify (deleting files in app data)

The ONLY thing that worked was simply switching to another account for testing which I'd rather not go through the hassle of doing for real.

This gives me the impression that this is an account issue on Spotify's end. Can you guys please look into this?

I'm happy to send any info I need. Thanks!

Best,

Tristen Rouse

[mariemusque]

As of today, 10/22/20, I cannot play radio on Spotify. When I click on the Start Radio link I get an error message "This content is not available."  I'm about ready to drop Spotify and go back to Pandora.

[gdabski]

Same as above. All playlist radios stopped to work. Showing "this content is not available" message.

Pertains to web player, tested on Firefox and Chromium.

[zerosumgameplan]

I still have this issue so to tell us that it’s fixed is simply not true. If someone from support could assist me in actually fixing it would be great.