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Unauthorised name change

Status: Closed
0 Likes

Everything was fine when I updated my Spotify yesterday, but today, I noticed that Spotify changed my name to my Chinese name. How do I get my original name back?

Hey @amaengo! Welcome to the community!

 

That's definitely not alright! It sounds like someone logged in on your account and linked it with his/her Facebook. I'd contact someone from Spotify using this form. They can take a look backstage and make sure everything's safe and secure. Let me know how it goes.

 

Take care! 🙂

/H

Comments
Hubo
Status changed to: Closed

Hey @amaengo! Welcome to the community!

 

That's definitely not alright! It sounds like someone logged in on your account and linked it with his/her Facebook. I'd contact someone from Spotify using this form. They can take a look backstage and make sure everything's safe and secure. Let me know how it goes.

 

Take care! 🙂

/H