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I want to upgrade my account to the family package - however when I do it (selecting credit card payment) it advises that I'm not eligible. Does this have something to do with my country - or just their system not working
Plan
Premium
Country
South Africa
Device
Samsung s9,
Operating System
Android
My Question or Issue
I want to upgrade my account to the family package - however when I do it (selecting credit card payment) it advises that I'm not eligible. Does this have something to do with my country - or just their system not working. I've also tried the mobile payment option, however it only give me Vodacom - no other network
Hey there folks,
Thanks for your patience while we looked into this issue.
We’re happy to say that this should now be fixed for everyone!
If you’re still experiencing this issue, can you make a new thread in the relevant boards here? We'll get back to you there.
Cheers!