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Useless Spotify

Submitted by on ‎2017-10-04 09:38 PM
Status: Case Closed
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Hello. Recently, my spotify account has been misbehaving. I enjoy listening to music, so when this happened to me, it was an extreme shock. Whenever I hit play, nothing happens. The album doesn't show up, the time stays at zero, NOTHING happens. The play button stays the same, it doesn't go green, literally nothing happens. Would you please explain to me why Spotify loaths me so? Is it because I am on a laptop or is it the entire account? Thank you.

 
We're changing the status to this post as Closed since we haven't heard from you in a while. No worries though, you can get back in touch with us if you still need help. 
 
Hope you have a great day 🙂 
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louisiejones248
Casual Listener
2017-10-05 01:37 AM

Okay, so I found out that it wasn't working because it was coneected to a bluetooth set of headphones when the computer died, so it was still connected. Problem solved. Solving your own problems works best.       🙂

 

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Hubo
Community Legend
2017-10-07 11:46 AM
Status changed to: Need more info

Hey @louisiejones248! Welcome to the Spotify Community!

 

I understand your frustration. Could you let me know what Spotify, OS and device versions you're using? I'd love to take a closer look. Also, could you send over a screenshot of what's happening? Let me know! 🙂

 

Have a great day!

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Mara_F
Roadie
2017-10-15 04:12 AM
Status changed to: Case Closed
 
We're changing the status to this post as Closed since we haven't heard from you in a while. No worries though, you can get back in touch with us if you still need help. 
 
Hope you have a great day 🙂 
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