Help Wizard

Step 1


Usernames as numbers on Spotify for Mac

Status: Case Closed

Often (around 40% of the time) usernames just appear as numbers for many users on the Mac app. It's an annoying bug, thought you guys should be aware. 

Screen Shot 2017-05-18 at 1.29.37 PM.png
Status changed to: Need more info

Hi, @alsocolor!


Welcome to the Spotify Community.


Could you let us know what device, operating system and Spotify version you're using? Also, let us know if logging out from the app and then log back in help.


Keep us posted. 


Hi, I recently changed my download quality without thinking. I restarted my device and Spotify app started to redownload all my songs in a higher quality, causing my storage space to fill up without downloading all the songs. Now all of my phone storage is full and I don't know what to do. Does anyone know how to undownload all my songs then redownload so I can make everything normal again? Please help!


Hi, @Dalton_Guy20!


Welcome to the Spotify Community.


We can see that we're helping you out in the thread you posted here. We'll be happy to keep helping you out in there.


Don't hesitate to create a new thread if you need help with anything else.

Status changed to: Case Closed

Hi! Using Spotify and on a MacOS 10.11.6. It's still happening, even after log/in log out multiple times.