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Usernames as numbers on Spotify for Mac

Status: Closed
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Often (around 40% of the time) usernames just appear as numbers for many users on the Mac app. It's an annoying bug, thought you guys should be aware. 

Screen Shot 2017-05-18 at 1.29.37 PM.png
Comments
MonicaM_Bogota
Status changed to: Need more info

Hi, @alsocolor!

 

Welcome to the Spotify Community.

 

Could you let us know what device, operating system and Spotify version you're using? Also, let us know if logging out from the app and then log back in help.

 

Keep us posted. 

Dalton_Guy20

Hi, I recently changed my download quality without thinking. I restarted my device and Spotify app started to redownload all my songs in a higher quality, causing my storage space to fill up without downloading all the songs. Now all of my phone storage is full and I don't know what to do. Does anyone know how to undownload all my songs then redownload so I can make everything normal again? Please help!

MonicaM_Bogota

Hi, @Dalton_Guy20!

 

Welcome to the Spotify Community.

 

We can see that we're helping you out in the thread you posted here. We'll be happy to keep helping you out in there.

 

Don't hesitate to create a new thread if you need help with anything else.

Hubo
Status changed to: Closed
 
alsocolor

@MonicaM_Bogota
Hi! Using Spotify 1.0.62.508.g2c497f24 and on a MacOS 10.11.6. It's still happening, even after log/in log out multiple times.