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Users unable to apply Student Discount from the SheerID confirmation email

We've received reports from users who can't apply their student discount from the SheerID confirmation email after being successfully verified. The webpage shows a 404 error: "This page no longer exists."

Hey folks,

 

Thanks for your patience while we looked into this issue.

 

We're happy to announce that this should now be fixed for everyone!

 

If you're still having trouble you can post a new thread in the relevant help board here.

 

Cheers 🙂

Comments
osornios

Hey @ddav13 

 

Seems there are problems to finish the process. Check this thread for more information:

 

https://community.spotify.com/t5/Ongoing-Issues/Users-unable-to-apply-Student-Discount-from-the-Shee...

 

Hope it helps. 🙂

AndreaS270

Me pasa lo mismo pero cuando abro en correo que mandó SheerlD y le doy en confirmar datos me dice que la página ya no existe y no me deja seguir

Yordan
Status changed to: Fixed

Hey folks,

 

Thanks for your patience while we looked into this issue.

 

We're happy to announce that this should now be fixed for everyone!

 

If you're still having trouble you can post a new thread in the relevant help board here.

 

Cheers 🙂