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Users unable to apply Student Discount from the SheerID confirmation email

We've received reports from users who can't apply their student discount from the SheerID confirmation email after being successfully verified. The webpage shows a 404 error: "This page no longer exists."

Hey folks,

 

Thanks for your patience while we looked into this issue.

 

We're happy to announce that this should now be fixed for everyone!

 

If you're still having trouble you can post a new thread in the relevant help board here.

 

Cheers 🙂

Comments
ddav13

 

Plan

Premium/Students

Country

Italy

My Question or Issue

Hello,

I am experiencing issues with the verification process for Spotify Students. I receive the verification email from SheerID Verification confirming that I have passed the verification. The email also includes a link to Spotify labeled "Get student discount," but when I click on the button, it opens a Spotify page stating "The page is no longer available."

I am reaching out to inquire about how I can proceed to obtain my student discount.

Thank you.

 

Adstor_2

Same issue here also.....Verification email has arrived yet it shows error page on clicking the get discount link

I got an email from sheerID in which it says that i am excepted but in Spotify i can not get in my account with the premium
lastguimaraes

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

nao estou conseguindo resgatar o meu desconto, recebi o email e aparece erro.

 

anon45895

same thing here! it says that the page does not exists error 404

AndreaS270
Al renovar mi año como estudiante no me deja confirmar los datos de mi cuenta porque dice que la página no existe
Oryx_poseido

Mismo problema, probé desde 2 dispositivos distintos y a la hora de confirmar que quiero el plan para mi cuenta a traves del link proporcionado por sheerid, me da un error 404.

Bittencourt

Oi @lastguimaraes, tudo bom?

 

Clica no link abaixo e depois em "vote" pra acompanhar as atualizações dessa questão. A equipe do Spotify está trabalhando no caso pra resolver!

 

https://community.spotify.com/t5/Ongoing-Issues/Users-unable-to-apply-Student-Discount-from-the-Shee...

 

Qualquer coisa me fala aqui.

osornios

Hola @AndreaS270 

 

Parece que hay problemas para realizar el registro. Revisa la informacion disponible aqui:

 

https://community.spotify.com/t5/Ongoing-Issues/Users-unable-to-apply-Student-Discount-from-the-Shee...

 

Espero sea de ayuda. 🙂

osornios

Hola @Tomás06 

 

Parece que hay problemas para realizar el registro. Revisa la informacion disponible aqui:

 

https://community.spotify.com/t5/Ongoing-Issues/Users-unable-to-apply-Student-Discount-from-the-Shee...

 

Espero sea de ayuda. 🙂