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Volume slider is buggy and skips back and forth

Plan

Premium

Country

France

Device

PC

Operating System

Windows 10

 

My Issue

I have been having this little (but quite annoying) issue for several weeks now. Whenever I change the volume by dragging the slider, it bounces randomly to other values than the one corresponding to the mouse position. This is way harder to explain than a good video so I created a gif (by the way, .mp4 file upload does not work here) :

spotify.gif

 

Hey folks,

 

Thank you for reporting this issue to us.

 

We just wanted to let you know that the right folks are looking into this.

 

We're not able to provide an exact timeline for a fix, but we'd recommend always keeping your Spotify app up to date to ensure you're on the latest version.

 

Thanks again!

Comments
Casual Listener

Hi, I still have the exact same issue I described in november 2019. Current version of spotify is 1.1.22.633.g1bab253a

 

Moderator
Moderator

Hey there folks, 

 

@Blopss - thanks for keeping us in the loop! Rest assured that our tech teams are still looking into this 🙂

 

@lazyfox13 - there's more info on how to delete a Community post you've made in this Spotify Answer.

 

We'll keep you posted here once we have any updates, thanks again!

Moderator
Moderator

Hey there everyone, 

 

Thanks for bearing with us.

 

Rest assured that our teams are still looking into this however, we haven't heard back from you in a bit.

 

Just to confirm, are you still experiencing this in the latest version of the desktop app?

 

If you are, let us know in a comment along with your exact Spotify version.

 

We'll make sure to pass this on to the right teams, thanks!

Casual Listener

Hi, I still have the exact same issue I described in january 2020. Current version of spotify is 1.1.30.658.gf13cde74

Casual Listener
  • Your device and its OS (operating system) version
  • Windows 10 (1909)
  • The exact version of the Spotify app you're on
  • 1.1.30.658.gf13cde74
  • Does this occur when you have Offline Mode toggled on?
  • YES
  • Any additional details for example if you're using Spotify Connect or a non-default audio interface when this happens, etc would be very helpful
  • Not using Spotify Connect or a non-default audio interface
  • High DCP latency on my system
  • IDT High Definition Audio driver and codec
  • This is a Dell Inspiron laptop
Newbie

- Your device and its OS (operating system) version

Microsoft Windows 10 Home, Version 10.0.18363 Build 18363
- The exact version of the Spotify app you're on

1.1.32.618.gda5638a6

Does this occur when you have Offline Mode toggled on?

Yes

Any additional details for example if you're using Spotify Connect or a non-default audio interface when this happens, etc would be very helpful

No additional info. 

Visitor
  • Your device and its OS (operating system) version
    • System Manufacturer HUAWEI System Model KPL-W0X

    • OS Name Microsoft Windows 10 Home Version 10.0.18363 Build 18363

  • The exact version of the Spotify app you're on
    • 1.1.34.694.gac68a2b3
  • Does this occur when you have Offline Mode toggled on?
    • Yes
Moderator
Moderator

Hey again folks, 

 

It's been a bit since we last heard from you.

 

Just to confirm, are you still experiencing this?

 

If so, it'd be very helpful if you could let us know in a comment your current Spotify version that you're experiencing this issue on.

 

We'll make sure to pass this on to the right teams, thanks 🙂

user-removed
Not applicable

Wait till you get to 200 votes, Spotify and the community will still ignore you and your issues for years.

Visitor

@Katerina  Still happening on version 1.1.37.690.g8f3b16fc.

 

Please refer to my previous reply for system specs etc.

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