[WP] Shuffle playback, order resets

[Taurus42]

Device: Nokia Lumia 930

Operating System Version: Windows Phone 8.1

Spotify Version: 5.1.5529.26509

Description: When using random playback the order of the songs are lost if the player is paused for a while. The song played and the position in the song is rememberd but the randomized order are not. So even if I have a large playlist there is a great chance that I get to hear a song that just played a while ago.

To reproduce:

1. Select a playlist and choose Shuffle play 

2. Pause music and open Play Queue. Note the order of the upcoming songs

3. Leave the music in pause for a while (about 5 minutes is usually enough)

4. Open Spotify again and open the play queue. Either the play queue is in a different order or it will be empty. Starting playback will populate the queue again but in a new order.

Workaround:

N/A

Additional information:

 N/A

[Seanski]

Same problem. Jumps out of playlists to other playlists. Just started happening. 

[Pricilla]

Hey @Taurus42 and @Seanski,

Welcome to the Spotify Community.

When exactly did it start happening?

Can you try to reinstall Spotify following these steps?

Let us know if it helps. 

[Taurus42]

Nope. Stil the same issue.

It has been this way for a long time. At least from when the version with updated GUI came out. Probably before that as well.

[Taurus42]

This happens every time music has been paused for more than ~5 minutes. If you press on a volume button the volume controls appear and if there's a player loaded it also shows track info and playback controls. After about 5 minutes in pause the player unloads and track info/playback controls are no longer accessible (this does not happen with Xbox Music by the way). At that moment I fire up Spotify again and resume playback and the play queue has changed order. Totally anoying.