Waze popup keeps showing when connected

Hey all,

 

From some users we've been receiving a message that the pop-up is still showing, even after a full reinstall using these instructions.

 

If you’re still experiencing this issue, make sure to click + VOTE and leave a comment below with the following:

 

  • Your device + OS version
  • Your exact Spotify version
  • Do you have Waze installed on your device?
  • Is Waze navigation activated in Spotify?

Thanks! We’ll keep you posted and let you know as soon as we have any updates on this.

Hey there folks,

 

Thanks for all your reports and patience so far!

 

This should be now fixed in the latest version of the Android app

 

If that doesn't do the trick for you, please make sure that Navigation is toggled off from the app's settings. 

 

If you're still having troubles, don't hesitate to let us know in the Help Boards. We'll be happy to lend a hand.

 

Have a lovely day :)

Related Issues

Comments
tonytheshoes
Newbie
  • Your device + OS version: Google Pixel 3, Android 9 
  • Your exact Spotify version: 8.5.16.781
  • Do you have Waze installed on your device?: no, and I NEVER have.
  • Is Waze navigation activated in Spotify?: no

Seriously disconcerting... I'm about ready to cancel.

fellowfreak
Regular

Issue persists after a reinstall and a phone replacement (completely fresh install)

 

Pixel 2XL, Android 9

Spotify 8.5.16.781

Waze is not and was never installed

Waze navigation deactivated in Spotify

rozan005
Visitor

Samsung Galaxy S7

Spotify Version 8.5.16.781

Waze not on device

Waze navigation activated? No

Moderator
Moderator
Status changed to: Fixed

Hey there folks,

 

Thanks for all your reports and patience so far!

 

This should be now fixed in the latest version of the Android app

 

If that doesn't do the trick for you, please make sure that Navigation is toggled off from the app's settings. 

 

If you're still having troubles, don't hesitate to let us know in the Help Boards. We'll be happy to lend a hand.

 

Have a lovely day :)

rio3
Visitor

This is not solved at all. Your instructions don't work. Please fix.

Charlesiscool
Visitor

Still see this

Nokia 9 + Android 9

Spotify 8.5.17.676

Waze is installed although has never been run on this phone

It is connected although I'll try disconnecting it as I stopped using waze.

Is it because I have a Fitbit connected through Bluetooth? 

Bradkroberts
Newbie

Hey all! I think I may have found a solution. I posted a while back with my android specs if it matters.. (pixel 2)

(Waze never installed)

 

Step one: turn that stupid navigating setting on.

Step two: connect to car Bluetooth.

Step three: wait out the timed, in app pop up notification that says something like "want help getting around" (don't click the x).

Step four: once the pop up goes away, turn the setting off.

 

This seemed to work for me. It's like it had to get that timed notification to complete it's cycle before I could turn it off and not be bothered by it anymore. Hope it works for you.

 

 

clintburkinshaw
Newbie

"Connecting to Waze"

 

Device: OnePlus 7
Operating System: Oxygen OS 9.5.8.GM57AA
Android version: 9
Spotify version: 8.5.22.734
Waze installed: No
Navigation activated: Yes

wilbur_zero
Visitor
  • Your device + OS version 
  • Your exact Spotify version
  • Do you have Waze installed on your device?
  • Is Waze navigation activated in Spotify?

Samsung S10+, OS pie updated Sept 3rd 2019

Spotify version 8.5.22.734

I do not have (and never have had) Waze installed

no in the "connect to app" "navigation" screen it asks if I would like waze connected but it is not.

 

I just constantly have a notification that I cannot dismiss saying spotify is trying to connect to waze. 

butterflysgone
Visitor
  • Your device + OS version OnePlus 7 Pro
  • Your exact Spotify version 8.5.23.686
  • Do you have Waze installed on your device? No
  • Is Waze navigation activated in Spotify? No