[Web Player] Error when editing playlist

[Elena]

Hey folks, 

We've been getting reports that some users are getting an error when pressing save after editing their playlist (name, description, cover art) on the Web Player.

We’ve passed your info on to the relevant team, who are currently looking into it.
 
If you’re experiencing this issue, make sure to click +VOTE and Subscribe to the thread to be notified of any developments.

Thanks!

[hi1234562]

Just showing Failed to save playlist changes.I am using Web Player. And have signed in. It refuses to save the changes. First even a playlist was not getting created, Now that is working but still not able to do. Tried logging out and in again but still not happening. Tried doing from other devices still not happening. Pls do something...

[Novy]

Hey there @hi1234562, 

Thanks for reaching out here in the Community, and welcome 🙂

We'd first recommend clearing your browser's cache and cookies to see if it makes any difference. 

You could also give it a try using a different browser. 

Keep us posted on how it goes.

[caseyfinn]

Plan

Free

Country

United States

Device

Chromebook

My Question or Issue

Every time I try to change playlist details (title, description, or cover) I get the pop-up "failed to save playlist changes" message. 

Hitting "save" again does nothing of course. I've tried closing the tab, and logging out and back in completely, but neither works. Altering playlist details on old playlists doesn't work either. I can make new playlists, but they default to the "My Playlist #__" or the name of the first song added and I can't switch it from that. This has been a problem for over 24 hours; I thought waiting overnight might do something, but it hasn't.

Please fix this. 

[hi1234562]

Thanks, now it is working...  

[Soundofus]

Same error message for me in the web player on a premium account. But editing is ok in the Desktop version.

[PearGus]

The same is going on for me.... whenever I want to change a playlist's name, description or cover it fails... I've tried this in Chrome's web player, before and after cleaning its cache, and Opera's.

[Elena]

Hey folks,
 
Thanks for reporting this issue to us.
 
If you’re experiencing this issue, could you also make sure to provide us with the following info, if you haven’t already:

• Device + OS version
• What browser you're using and its version
• Troubleshooting tried

Thanks! We’ll keep you posted and let you know as soon as we have any updates on this.

[mm126]

Hi @Elena ,

perhaps that issue is related to my one i posted few days ago:

https://community.spotify.com/t5/Spotify-for-Developers/error-500-on-create-playlist/m-p/5220899

It seems some post requests have random empty request bodies, and I am getting a 

Post "https://api.spotify.com/v1/users/userxyz/playlists": http: ContentLength=78 with Body length 0

even the required fields are filled...

(using latest chrome on latest windows10/mac os)

[blackgrenade23]

Cant save/edit/create new playlists. Tried all the suggestions (clearing your browser's cache and cookies, re-installing apps,) did this on both my mac and phone. Its been weeks of writing to several agents with no fix. Why am I paying for a service that doesn't work.

[lbstq]

Same issue here.

• Device + OS version: tried on windows 10 (spotify exe), another windows 10 (w10 store app), firefox browser, chrome browser, android app
• What browser you're using and its version: firefox latest, chrome latest
• Troubleshooting tried: see thread here: https://community.spotify.com/t5/Your-Library/Playlist-names-disappearing/m-p/5229658/highlight/fals...

- emptied cache in browser, uninstalled all apps, logged out of all aps, removed all 3d party apps

All playlists created in the last year or so - names disappearing consistently, impossible to rename the playlists.