Help Wizard

Step 1



Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...


Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...


WebPlayer has stopped scrobbling to Last.Fm

I just noticed the WebPlayer has stopped scrobbling. I don't for how long this has happened, but it is really annoying. One of the main reasons I liked Spotify so much was that it automatically scrobbled my songs to, no matter the player. At work I cant't download the desktop app, so I have to use the WebPlayer. I searched for help, but the support site doesn't help at all. ( 

Hey @cesarotos and welcome to our Community!


The Web Player has been rebuilt to be simpler to use, and also simpler to own, operate and iterate on.  We’ve removed several features that were found to have low usage or no impact on key metrics and one of them is the integration.


We hope that this has clarified the situation 🙂